How we handle your data, what cookies we use, and your rights as a visitor.
Digivide is a web and app design business based in the United Kingdom, trading as Digivide. For the purposes of UK data protection law, Digivide is the data controller for personal data collected through this website.
If you have any questions about this policy or how we handle your data, please contact us at enquiries@digivide.co.uk.
We only collect data that you provide voluntarily through our contact form. This may include:
We do not collect sensitive personal data. We do not create user accounts or store your data in a database. Enquiry data is received by email only and used solely to respond to you.
We process your personal data on the basis of legitimate interests — specifically, to respond to your enquiry and provide the services you have requested. Without this data, we would be unable to reply to you.
Where you have given us explicit consent (for example, by accepting analytics cookies), we process that data on the basis of consent, which you may withdraw at any time.
Your personal data is used only to:
We will never use your data for unsolicited marketing, sell it to third parties, or share it with anyone outside of Digivide without your explicit permission.
We retain enquiry emails for up to 12 months from the date of last contact. After this period, correspondence is deleted. If we enter into a working relationship with you, we may retain relevant project communication for up to 3 years for business record purposes.
Cookies are small text files stored on your device when you visit a website. We use the following types:
These are required for the site to function correctly. They store your cookie consent preference so we do not ask you again on every page visit. No consent is required for these.
With your permission, we use Google Analytics 4 to collect anonymised information about how visitors use our site — pages visited, time spent, and general location (country level). This helps us improve the site over time.
Google Analytics does not identify you personally. IP addresses are anonymised before processing. Data is processed by Google LLC under their own privacy policy.
You can opt in or out of analytics cookies at any time using the button below:
Our website uses Plus Jakarta Sans, loaded from Google Fonts (fonts.googleapis.com). When your browser loads this font, your IP address is transmitted to Google's servers as part of the standard web request. We do not control this data. Please see Google's Privacy Policy for details.
We use the following third-party services on this website:
We do not use social media tracking pixels, advertising networks, or any other third-party data collection services.
As a UK resident, you have the following rights regarding your personal data:
To exercise any of these rights, email us at enquiries@digivide.co.uk. We will respond within 30 days.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's data protection regulator:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
We would always appreciate the opportunity to resolve any concern directly before you contact the ICO — please reach out to us first.
We may update this policy from time to time to reflect changes in law or how we operate. The date at the top of this page will always show when it was last updated. We recommend checking back periodically.